Job Description

Job Description

Job Description

Medical Records Specialist I

JOB DESCRIPTION

Job Summary

As a representative of Center for Family Health and Education, appropriately and accurately verify and process requests for charts to be pulled for patient care, quality review, and audits in a timely manner. Accurately scan and Index medical records to the appropriate chart. Release information to patients, healthcare facilities and other entities with following all laws and regulations including HIPAA.

Essential Functions

· Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner.

· Observe confidentiality and safeguards all patient related information.

· Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies.

· Responsible for processing of subpoenas and court orders, at the direction of the Chief Financial Officer/Assistant Chief Medical Officer.

· Verify authorizations in accordance with corporate policy and procedures and state and federal laws.

· Ensure that all requests for records are stamped with date received and logged in the correspondence log tools.

· Notify requester when records are available.

· Able to retrieve files from Electronic Medical Records or other pertinent records, as available.

· Maintain a good working relationship within the department and other departments.

· Adhere to CFHE requirements, policies, and standards.

· Provide excellent customer service.

· Filing of all records.

· Answering main phone line in the HQ Corporate office.

Non-Essential Functions

· Perform other duties as assigned.

Professional Requirements

· Adhere to dress code, appearance is neat and clean.

· Complete annual education requirements.

· Maintain patient confidentiality at all times.

· Report to work on time and as scheduled.

· Wear identification while on duty.

· Maintain regulatory requirements, including all state, federal and local regulations.

· Represent the organization in a positive and professional manner at all times.

· Comply with all organizational policies and standards regarding ethical business practices.

· Communicate the mission, ethics and goals of the organization.

· Participate in performance improvement and continuous quality improvement activities.

· Attend regular staff meetings and in-services.

Qualifications

· High school graduate or equivalent.

· Medical terminology knowledge preferred.

· Basic computer knowledge.

· Previous hospital experience preferred.

Knowledge, Skills, and Abilities

· Knowledge of health information management services.

· Strong organizational and interpersonal skills.

· Ability to determine appropriate course of action in more complex situations.

· Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.

· Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.

· Ability to maintain confidentiality of all medical, financial, and legal information.

· Ability to complete work assignments accurately and in a timely manner.

· Ability to communicate effectively, both orally and in writing.

· Ability to handle difficult situations involving patients, physicians, or others in a professional manner.

Physical Requirements and Environmental Conditions

· Work is performed during regular work hours, but will require overtime and/or weekend hours to meet deadlines, when necessary.

· Work in varying degrees of temperature (heated or air conditioned).

· Work under extreme pressures.

· Position requires sitting for approximately 4-6 hours per day and walking for 2 hours per day.

· Position requires light to moderate work with 50 pounds maximum weight to lift and carry.

· Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.

The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

Company Description

The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

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